Israel-to-Hong Kong Sea Freight Case Study: Coordinating Logistics and Cargo Insurance

The customer was a Hong Kong retailer importing organic and natural cosmetic products from Israel.

When planning the shipment, the customer approached different logistics service providers to understand the available sea-freight options. However, the quotations and expected lead times varied considerably, making it difficult for the business to establish a reliable import schedule.

The customer also considered cargo insurance an important part of its risk-management process. However, the insurance providers approached by the customer required further assessment of the shipment’s origin, route and geopolitical risk exposure before deciding whether terms could be offered.

FreightAmigo coordinated an available sea-freight arrangement from Israel to Hong Kong and supported the customer’s cargo-insurance application using the shipment information provided through the platform.

The cargo-insurance application was approved for the specific shipment, subject to the insurer’s confirmed:

• Coverage
• Exclusions
• Geographical limits
• Insured value
• Deductible
• Policy period
• Applicable terms and conditions

The customer could also access available shipment-status information and contact FreightAmigo for operational support during the delivery process.

How FreightAmigo Supports Freight and Insurance Coordination