Author Name: Dion Suen

New Member HKD20 Discount | Download FreightAmigo APP | Restricted Shipping Items


After happy online shopping in Christmas, want to return defective or undesirable goods? Many people may refuse to consider international returns, fearing that the procedures are very troublesome, but the actual operation is actually quite convenient~ Use FreightAmigo platform to instantly compare various quotations from the international courier (DHL, UPS, Aramex, FedEx, TNT…), we also provide free door pickup. With the real-time track and trace function, parcel safety is secured!

Taking Amazon goods return from Hong Kong to the United States as an example, let’s go through quickly together:

Request Goods Return on Amazon

  1. Select the item that needs to be returned in [My Order], and click the [Return Required] button
  2. Submit the application after selecting the quantity and reason for the returned goods
  3. Print the required documents
  • Attach to the outer packing: Shipping documents provided by FreightAmigo platform & Return Mailing Label provided by Amazon
  • Put it in the parcel: Commercial Invoice & Return Authorisation Slip provided by Amazon

***Reminder: Please pack the goods properly, the original box can be used if it is not damaged.


Arrange International Shipment


Register for free, log in to the FreightAmigo platform. At the “Instant Quote” page, enter the origin & destination, select the type “Parcel”, enter other cargo information, then click “Search”.


FreightAmigo based on the cargo information you entered, the quote options and required transit time of different international courier service providers will be listed for you to compare, and you can immediately see the cheapest price.

After selecting the desired quotation, you can click “Book” to place an order. If you wish to send urgent items, you can choose “Fastest” in the sorting option, and you will see the quotation with the shortest shipping time~

Compared with customer’s walk-in and asking courier companies, FreightAmigo quotation is much cheaper!


Fill in the relevant shipping information, i.e. pick up date and time, and then select the payment method for online booking.

*Note: Please refer to the Return Mailing Label provided by Amazon for the information of recipients in the United States. In addition, in order to make the customs clearance process smoother, you can refer to the cargo description example below: Book (Goods Return Only)

In addition to receiving an email confirmation from FreightAmigo after payment, you can also download from “My Shipment/Email” and print the shipping document on one side.

Important! Customers can track the shipment by one-stop, and send it safely and at ease!

With FreightAmigo’s “Track & Trace” function, you can check the status of DHL, UPS, FedEx and other courier companies on one platform. Or just go to “My Shipment” and you can track the status of the package in real-time. You don’t need to check it on different websites and know the latest shipment status!

Learn to use the FreightAmigo platform and easily save your time! If you are interested, you can try the online quotation or use the green icon “Amigo Chat” in the lower right corner to find customer service for help!