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Author: Ivy Tse

Published: July 26, 2025

Updated: November 2, 2026

Medical Logistics Case Studies: Delivering Protective Supplies Across Europe and Africa

During the COVID-19 pandemic, demand for masks, personal protective equipment, self-test kits and other medical supplies increased across different markets. At the same time, limited air-cargo capacity, changing flight schedules and complex documentation created additional challenges for international medical shipments.

FreightAmigo coordinated multiple medical logistics projects for customers in Europe and Africa. These shipments included personal protective equipment and pulse oximeters for Italy, temperature-sensitive self-test kits for Germany, and surgical masks for Côte d’Ivoire and Cameroon.

Each project required a different logistics arrangement based on the cargo quantity, handling requirements, specified storage conditions, destination and required delivery schedule. FreightAmigo coordinated suitable air-freight and charter options, shipping documents, customs support, cargo insurance and final delivery according to the requirements of each shipment.

Millions of Anti-Pandemic Materials Delivered to Italy

During a period of urgent demand for medical supplies in Italy, FreightAmigo coordinated several shipments from China for customers serving the Italian market.

One project involved one million pieces of personal protective equipment transported from Tianjin, China, by charter flight. FreightAmigo coordinated the cargo arrangements, flight planning, shipping information and supporting documents required for the international shipment.

FreightAmigo also supported the delivery of five million pulse oximeters from China to Italy, together with separate shipments of protective goggles, surgical masks, medical gloves and other protective supplies.

The different product types and shipment volumes required careful coordination of cargo information, packing arrangements, available air-freight capacity and destination requirements. For high-volume consignments, charter-flight arrangements provided additional flexibility where scheduled services could not offer sufficient capacity within the required delivery period.

1 million protective gears ready to depart!

Hundreds of boxes of safety goggles were ready for pick-up!

Cold Chain Logistics Solution for Self-test Kits

A German enterprise appointed FreightAmigo to coordinate the transportation of 4,000 cartons of self-test kits from China to Germany. The customer provided a required temperature range of -25°C to -15°C for this particular shipment.

FreightAmigo coordinated a temperature-controlled logistics arrangement based on the stated product requirements. The shipment planning considered:

The specified temperature range
Cargo quantity and carton dimensions
Suitable temperature-controlled equipment
Packing and loading requirements
Available transport routes
Customs-document requirements
Cargo insurance
Shipment tracking
Last-mile delivery arrangements

The temperature-controlled arrangement was designed to maintain the storage conditions specified for the product during transportation. FreightAmigo also coordinated a delivery inspection after the self-test kits reached Germany.

Conducting delivery inspection over self-test kits.

Anti-Pandemic Materials Delivered to Africa

Pandemic imposes extra burden on the already fragile healthcare system among African countries. Apart from poor quality of care and shortage of health professionals, they were also facing insufficient anti-pandemic materials and vaccines, further impairing the healthcare crisis. An average of 48.2% death for critically ill patients who went into intensive care in African countries and 31.5% in other continents.

FreightAmigo arranged two medical logistics solution in the African continent. 1 million surgical masks were delivered to Ivory Coast and Cameroon. Our client could therefore ensure their employees in those branch offices were equipped with protective gears during work.

Loading boxes of anti-pandemic materials onto trucks.

And soon they will be loaded on the charter flight!

FAQ

What medical supplies did FreightAmigo deliver to Italy?

FreightAmigo delivered personal protective equipment, pulse oximeters, goggles, surgical masks, and medical gloves to Italy. One million PPE pieces moved by charter flight from Tianjin, and five million pulse oximeters were shipped from China.

How was the temperature-sensitive self-test kit shipment to Germany handled?

The self-test kits were moved under a temperature-controlled arrangement that matched the required -25°C to -15°C range. The shipment covered 4,000 cartons, and FreightAmigo also coordinated a delivery inspection after arrival.

What medical logistics work was done in Africa?

FreightAmigo arranged delivery of 1 million surgical masks to Côte d'Ivoire and Cameroon. The masks equipped the client's employees at its branch offices in those countries.

Why were charter flights used for high-volume medical shipments?

Charter flights were used when scheduled services could not offer enough capacity within the required delivery period. They provided extra flexibility for large consignments.

What services did FreightAmigo coordinate for medical shipments?

Services included air-freight and charter options, shipping documents, customs support, cargo insurance, and final delivery. Each project was arranged according to cargo quantity, handling needs, storage conditions, destination, and delivery schedule.

What challenges did medical shipments face during the pandemic?

Medical shipments faced limited air-cargo capacity, changing flight schedules, and complex documentation. These factors made international medical deliveries more difficult during COVID-19.

How many anti-pandemic materials has FreightAmigo delivered?

FreightAmigo reports delivering over 700 million anti-pandemic materials worldwide. This total includes 400 million surgical masks, 200 million self-test kits, and 100 million protective gears.

FreightAmigo has arranged medical logistics frequently, delivering over 700 million anti-pandemic materials over the globe, including 400 million surgical masks, 200 million self-test kits and 100 million protective gears. FreightAmigo encountered multiple supply chain disruptions before making medical logistics possible and easier for our clients.

Learn More

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