The Importance of International Shipment Tracking for eCommerce Success

Introduction: The Growing Demand for Shipment Tracking

In today's fast-paced world of eCommerce, customers expect more than just timely delivery of their purchases. They want to know exactly where their packages are at all times. Did you know that most online shoppers consider tracking international shipments as the most crucial feature for a stress-free online shopping experience? This insight highlights the growing importance of shipment tracking in the eCommerce industry.

Even retail giants like Amazon recognize this trend, recommending that all sellers include information about how to track international packages using unique numbers in confirmation emails. If you've overlooked the importance of tracking until now, it's time to re-evaluate your approach. Providing your customers with accurate, timely information about their order deliveries through international package tracking is one of the most effective ways to enhance their experience with your brand and build confidence in your company.

Understanding Shipment Tracking: How It Works

Shipment tracking is all about being able to locate packages in real-time as they move from their points of origin to their destinations. This is typically done using tracking numbers provided by courier companies. Most retailers pass these numbers on to their customers in a shipping confirmation email, allowing them to monitor their packages' whereabouts at all times.

The significance of tracking in eCommerce fulfillment is evident from eBay's 2012 policy, which requires retailers to offer tracking information on 90% of their shipments to achieve top-rated seller status. This underscores the critical role that tracking plays in modern eCommerce operations.

International Package Tracking: Yes, It's Possible!

A common question among online shoppers is whether they can track international packages. The simple answer is yes. Whether the shipment is being handled by FedEx, USPS, or UPS, most courier services provide varying levels of shipment tracking for international packages. The extent of tracking depends primarily on the mail class being used, but customers should typically be able to access in-transit and delivery status information.

How to Track a Package: A Simple Process

Tracking packages, whether international or domestic, is usually a straightforward process that can be completed quickly using an order number or user login. Here's a simple step-by-step guide:

1. Log into the account
2. Input order information or tracking number
3. Click on the tracking information

It's that simple! Some platforms offer multiple ways to track packages, which can be very useful for customers who may forget their tracking numbers or user information.

International Shipment Tracking: Services Offered by Major Carriers

When it comes to tracking international shipments, various carriers offer different services. To ensure your international customers can track their orders, consider using one of the following courier services:

USPS:

• Global Express Guaranteed
• Priority Mail Express International
• Priority Mail International
• First-Class Package International (select destinations)

FedEx:

• FedEx International Mail
• FedEx International First
• FedEx International Priority
• FedEx International Next Flight
• FedEx International Economy
• FedEx International Ground

UPS:

• UPS Worldwide Express Plus
• UPS Worldwide Express
• UPS Worldwide Saver
• UPS Worldwide Expedited
• UPS Standard

International Track and Sign: Enhanced Tracking for Valuable Shipments

For online merchants looking to provide an extra layer of security and tracking for high-value or important goods, the International Track and Sign service is an excellent option. This service offers end-to-end tracking that includes signature upon delivery and online confirmation of delivery.

With International Track and Sign, tracking is provided at five points after the package is dispatched. Upon delivery, an online confirmation is made, ensuring maximum visibility and security throughout the shipping process.

The Importance of International Shipment Tracking: 10 Key Benefits

There are numerous compelling reasons why couriers and online merchants should implement international parcel tracking for all shipments. Let's explore the top 10 benefits:

1. Peace of Mind

Knowing that you can virtually monitor your shipment while in transit provides confidence that your orders will reach their intended destinations. This peace of mind works both ways – for the sender and the recipient.

2. Effective Communication

Tracking establishes an effective communication line between online merchants, courier companies, and customers. This is incredibly useful in ensuring that your business runs smoothly and all parties are informed about the shipment's status.

3. Creates a Schedule

For retailers wondering why international tracking is important, it's worth noting that tracking can help you schedule and plan your deliveries. This allows you to streamline your fulfillment process and improve overall efficiency.

4. Improves Accountability

Online retailers have a duty to assist customers with their orders, and consistent tracking services allow you to offer a high level of accountability. By knowing where your parcels are at all times, you can promptly answer any customer inquiries and increase customer confidence in your brand.

5. Reduces Losses

With consistent tracking, both online merchants and customers can easily determine the location of each parcel, which significantly reduces the incidence of lost orders. This not only saves money but also enhances customer satisfaction.

6. Limits Expenses

By tracking international shipments, you gain a clearer picture of the logistics process. This, in turn, helps you identify and eliminate weak links, ultimately saving money that would otherwise have been spent unnecessarily.

7. Stay Ahead of the Competition

With customers constantly demanding more, package tracking has become a basic offering in eCommerce. Not providing this service means losing out to your competition. By giving customers the ability to track their orders, you'll keep them coming back for more.

8. Minimize Delays

When you track your customers' orders, it helps you detect potential delays early on. This gives you enough time to be proactive about resolving these delays or communicating with your customers to manage their expectations.

9. Improves Customer Service

Customers appreciate receiving accurate information about their orders, especially while in transit. With tracking, you can provide them with feedback on the location of their parcel, the delivery status, and any other relevant information they might need.

10. Boost Trust

Perhaps the most important reason for implementing international package tracking is that it helps increase customer confidence in your brand. When customers know they can always check the status of their orders, they develop a higher level of trust in your business. This, in turn, can increase customer loyalty and translate to more sales for your company.

How FreightAmigo Enhances International Shipment Tracking

At FreightAmigo, we understand the critical role that international shipment tracking plays in modern logistics and eCommerce. As a full-service, one-stop Digital Supply Chain Finance Platform, we offer comprehensive solutions that address the need for efficient and transparent shipment tracking.

Our Digital Platform integrates cutting-edge technologies such as artificial intelligence and big data to provide real-time tracking capabilities for international shipments. This allows our clients to enjoy a hassle-free and enjoyable logistics experience, regardless of whether they're sending documents, parcels, or bulk goods for international relocation.

Key Features of FreightAmigo's Tracking Solution:

• Real-time tracking updates for international courier, airfreight, sea freight, rail freight, and trucking solutions
• Connection to more than 1000+ reputable airlines and shipping lines for comprehensive tracking coverage
• 24/7 access to shipment status from anywhere in the world
• Integration with customs clearance, cargo insurance, and trade finance services for a holistic view of the shipping process
• Automated shipment document generation to streamline the tracking and documentation process
• Round-the-clock support from logistics experts to address any tracking-related queries

By leveraging FreightAmigo's advanced tracking capabilities, businesses can not only meet but exceed their customers' expectations for shipment visibility and transparency. This, in turn, helps build trust, improve customer satisfaction, and ultimately drive business growth in the competitive world of international eCommerce.

Conclusion: Embracing International Shipment Tracking for eCommerce Success

International tracking has evolved from being a service exclusively offered by courier and delivery companies to an essential feature that online merchants must provide. By actively tracking international shipments, eCommerce businesses can reap numerous benefits, including staying ahead of the competition and providing their customers with peace of mind and improved service.

If you've been searching for ways to streamline your delivery operations and offer a more transparent delivery service to your customers, international shipping tracking is the way forward. With FreightAmigo's comprehensive Digital Logistics Solution, you can easily implement robust tracking capabilities for your international shipments, ensuring that your customers always have the transparency they desire.

By embracing international shipment tracking, you're not just improving your logistics operations – you're taking a significant step towards global eCommerce success. Give your customers the ability to track their international packages, and watch as your business grows and thrives in the digital age.