Top 5 Cheap Business Phone Systems for Small Enterprises in 2023

Introduction: The Rise of Virtual Phone Systems for Small Businesses

In today's rapidly evolving business landscape, communication plays a crucial role in the success of any organization. With the increasing trend of remote work and the need for flexible communication solutions, virtual phone systems have emerged as a game-changer for small businesses. These cloud-based solutions offer a cost-effective and feature-rich alternative to traditional landlines, enabling seamless communication regardless of location.

As a small business owner, you might be wondering how to maintain effective communication with your team and clients while keeping costs in check. Virtual phone systems provide the perfect solution, offering a range of features designed to enhance productivity, improve customer service, and streamline operations. In this comprehensive guide, we'll explore the top 5 cheap business phone systems that can revolutionize your communication strategy in 2023.

1. Aircall: Empowering Sales and Support Teams

Aircall stands out as a powerful cloud-based app tailored for businesses with active sales and support teams. Its user-friendly interface and robust features make it an excellent choice for small enterprises looking to enhance their communication capabilities.

Key Features:

• Intelligent call routing based on team member skills and availability
• Parallel calling for improved efficiency
• International phone numbers for global reach
• Interactive Voice Response (IVR) system
• Real-time analytics for performance measurement
• Conference calling for up to five participants

Aircall's strength lies in its extensive integration capabilities, boasting over 60 CRM integrations, including popular platforms like HubSpot and Shopify. This seamless integration allows for a more streamlined workflow and improved data management.

Pricing:

Aircall's pricing starts at $30 per month for a minimum of three users, making it an affordable option for small teams looking to scale their communication capabilities.

2. GoToConnect: Versatile Communication Across Channels

GoToConnect offers a comprehensive solution for small businesses seeking a unified communication platform. With its ability to connect team members via audio, video, and web channels on both desktop and mobile devices, GoToConnect provides flexibility and convenience for modern workplaces.

Key Features:

• "Find me, follow me" call forwarding to ensure no missed calls
• Team-based call distribution for efficient call management
• Screen sharing capabilities for enhanced collaboration
• Customizable personal meeting rooms
• Reliable customer support system

GoToConnect integrates smoothly with popular third-party applications such as Slack, Google Workspace, and Microsoft Azure, further enhancing its utility for small businesses.

Pricing:

GoToConnect offers three pricing tiers:

• Basic: $22 per month (up to 20 users)
• Standard: $29 per month (up to 99 users)
• Premium: $39 per month (with exclusive features)

3. OpenPhone: Cost-Effective Solution for Small Teams

OpenPhone is an ideal choice for startups and small businesses with modest team sizes. This cost-effective virtual phone system offers a range of features to help oversee and automate workflow, making it suitable for various business needs, from sales to customer support.

Key Features:

• Access to international numbers
• Group messaging functionality
• File, photo, and picture sharing between devices
• Call transfer capabilities
• Ability to assign numbers to all team members
• Integration with popular apps like Slack, Google Contacts, and HubSpot

Pricing:

OpenPhone offers two affordable pricing plans:

• Standard: $10 per month
• Premium: $20 per month

4. CallHippo: Feature-Rich and User-Friendly

CallHippo is a user-friendly virtual phone system that offers a wide array of optimized features to help business teams achieve more and stay connected. Its easy setup process and extensive integration capabilities make it an attractive option for small businesses looking to enhance their communication infrastructure.

Key Features:

• Call barging for monitoring and training purposes
• Call queuing for efficient call management
• Performance tracking and analysis tools
• Email-to-voicemail functionality
• Multi-line systems for handling multiple calls
• Integration with popular business tools like Slack and Shopify

Pricing:

CallHippo's pricing starts at a competitive $16 per month, with additional benefits available as you scale up your subscription.

5. Dialpad: AI-Powered Communication Hub

Dialpad stands out by incorporating artificial intelligence into its virtual phone system, offering a comprehensive digital workspace experience. With its recent launch of AI CSAT, Dialpad aims to improve customer experience and satisfaction through predictive engines.

Key Features:

• AI-enabled video conferencing
• AI-powered contact center and support
• Automatic call transcription sent to inboxes
• Integration with various tech stack applications
• AI self-service agents
• AI-optimized customer service
• Social media channel integration
• Insights and operational metrics for team workflow analysis

Pricing:

Dialpad offers two main pricing plans:

• Standard: $15 per month
• Pro: $25 per month

Enhancing Business Communication with Virtual Phone Systems

As the business world continues to evolve, effective communication remains a cornerstone of success. Virtual phone systems offer small businesses, startups, and enterprises the necessary tools and integrations to improve productivity, analyze performance metrics, and keep business activities moving at an optimal pace.

When choosing a virtual phone system for your small business, consider factors such as:

• Your team size and growth projections
• Required features and integrations
• Budget constraints
• Scalability options
• Customer support and training resources

By carefully evaluating these aspects and comparing the offerings of different providers, you can select the most suitable virtual phone system to meet your business needs and drive growth.

Conclusion: Embracing the Future of Business Communication

As we've explored in this article, virtual phone systems offer a wealth of benefits for small businesses looking to optimize their communication processes. From cost-effectiveness and flexibility to advanced features and integrations, these solutions provide the tools necessary to stay competitive in today's fast-paced business environment.

By adopting one of these cheap business phone systems, you can enhance collaboration among team members, improve customer service, and streamline operations. As your business grows and evolves, these virtual phone systems can scale with you, ensuring that your communication infrastructure remains robust and efficient.

We encourage you to explore the options presented in this guide and consider how a virtual phone system could benefit your small business. Embrace the future of business communication and take the first step towards a more connected and productive workplace.