Revolutionizing Global Jewelry Shipping: How Gabi the Label Partnered with Easyship for Success

The Birth of a Jewelry Brand

In the heart of Rome, 2018, a chance encounter with an Italian brass worker sparked a creative fire in Jody Chan. Witnessing the artisan's masterful craftsmanship in creating a flawless chain necklace from scratch, Jody, a former fashion student, found her calling. This serendipitous moment led to the birth of Gabi the Label, a jewelry brand that would soon make waves in the global market.

Joined by her mother, who shared her passion for design, Jody launched Gabi the Label from their studio in Singapore. The brand quickly gained traction, offering both their own elegant creations and carefully curated pieces from global jewelers through their online store. As their reputation grew, so did their reach, with Gabi the Label soon shipping to over 80 countries worldwide.

The Growing Pains of Success

By 2020, Gabi the Label had experienced tremendous growth, but this success brought with it a new set of challenges. The company's ability to ship cost-effectively was being stretched to its limits, unable to keep pace with the surging demand for their jewelry.

The root of the problem lay in their reliance on a limited pool of couriers for their international orders. This limitation had several knock-on effects:

• Lack of access to competitive rates, resulting in overpayment for cross-border shipping, especially to their growing markets in Europe and North America.
• Customer complaints about delivery delays and inadequate tracking from couriers.
• Increased service requests, adding to Jody's already hectic schedule.

It became clear that to sustain their growth and improve customer satisfaction, Gabi the Label needed to find solutions to cut costs, enhance the international shipping experience, and find a partner to help manage the increasing burden of fulfillment.

Enter Easyship: A Digital Logistics Solution

In their search for a comprehensive solution to their shipping woes, Gabi the Label discovered Easyship, a digital logistics platform that offered exactly what they needed: discounted courier rates, reliable tracking, and a trusted fulfillment partner.

With the guidance of their dedicated success manager, Calvin, Jody was able to leverage Easyship's global network of hundreds of couriers. This opened up a world of possibilities for Gabi the Label:

• Access to shipping rates discounted by up to 91% off retail prices.
• Global tracking included with all shipments, providing peace of mind for customers.
• The ability to ship affordably to even the most remote locations, including Fiji and Bermuda.

Streamlining Operations with Fulfillment Partnerships

Beyond just providing better shipping options, Easyship went a step further by introducing Jody to a fulfillment partner in Singapore. This partnership proved to be a game-changer for Gabi the Label's operations:

• Outsourcing fulfillment eliminated the need for in-house packing and daily trips to the post office.
• Jody was freed up to focus on growing her business, particularly in the European market.
• Easyship's integration with Gabi the Label's sales channels and the partner's warehouse software allowed for seamless management of all multi-channel shipping activity from a single dashboard.

This level of integration and automation transformed what was once a disjointed fulfillment process into a streamlined, efficient operation.

The Impact: Doubling Efficiency and Cutting Costs

The partnership with Easyship yielded impressive results for Gabi the Label. The company saw a dramatic improvement in several key areas:

• Operational efficiency doubled, with all shipping activity now managed through the Easyship dashboard.
• Significant reduction in shipping costs, freeing up resources for growth initiatives.
• Faster fulfillment and real-time tracking led to improved customer satisfaction.
• Time and money saved were reinvested into expanding into new markets, particularly the UK, Germany, and France.

With a solid foundation of efficient fulfillment, competitive shipping rates, and complete shipment visibility, Gabi the Label was well-positioned for future success and growth.

Looking to the Future

The success achieved through the partnership with Easyship has opened up new possibilities for Gabi the Label. Jody is now considering the next steps to further optimize their operations and expand their market presence:

"It may be a good idea for us to partner with a warehouse in Europe to get our products shipped quicker to Europe and North America. This could also boost our presence in these markets as well."

This forward-thinking approach demonstrates how digital logistics solutions like Easyship not only solve immediate challenges but also pave the way for future growth and expansion.

The FreightAmigo Advantage

While Gabi the Label found success with Easyship, it's worth noting that FreightAmigo offers similar benefits and more for businesses looking to optimize their logistics operations. As a full-service, one-stop digital supply chain finance platform, FreightAmigo provides a comprehensive suite of solutions that can address the challenges faced by growing businesses like Gabi the Label.

How FreightAmigo Can Support Businesses Like Gabi the Label

1. Comprehensive Shipping Options: FreightAmigo allows businesses to compare door-to-door freight quotes for international courier, airfreight, sea freight, rail freight, and trucking solutions. This wide range of options ensures that businesses can find the most cost-effective and efficient shipping method for their needs.

2. Global Tracking: With FreightAmigo's ability to track shipment status anytime, anywhere (connecting more than 1000+ reputable airlines and shipping lines), businesses can provide their customers with the real-time tracking they demand, enhancing customer satisfaction and reducing service inquiries.

3. Streamlined Customs and Insurance: FreightAmigo's one-stop service for arranging customs clearance, cargo insurance, and trade finance simplifies these often complex aspects of international shipping, saving businesses time and reducing potential headaches.

4. Automated Documentation: By automating shipment documents, FreightAmigo helps businesses like Gabi the Label reduce paperwork and minimize errors, further streamlining the shipping process.

5. Expert Support: With 24/7 logistics expert support, FreightAmigo ensures that businesses always have access to professional assistance when they need it, providing peace of mind and helping to resolve any issues quickly.

The FreightAmigo Ecosystem: A Holistic Approach to Logistics

What sets FreightAmigo apart is its unique TradeTech ecosystem. By combining artificial intelligence, big data, FreighTech, FinTech, InsurTech, and GreenTech on one platform, FreightAmigo offers a holistic solution that goes beyond just shipping. This integrated approach accelerates logistics, information, and cash flow, ensuring a hassle-free and enjoyable logistics experience.

For a business like Gabi the Label, this could mean not only solving their immediate shipping challenges but also gaining access to financial tools, insurance options, and sustainable shipping solutions, all within a single platform.

Conclusion: Embracing Digital Logistics for Growth

The story of Gabi the Label serves as a powerful example of how embracing digital logistics solutions can transform a business. From a small Singapore-based jewelry brand struggling with international shipping to a globally competitive player shipping to over 80 countries, Gabi the Label's journey illustrates the immense potential of partnering with the right logistics platform.

Whether through platforms like Easyship or comprehensive solutions like FreightAmigo, businesses today have access to powerful tools that can help them overcome logistics challenges, reduce costs, improve customer satisfaction, and ultimately, fuel growth and expansion.

As the global marketplace continues to evolve, and customer expectations for fast, reliable shipping continue to rise, the importance of efficient, technology-driven logistics solutions cannot be overstated. For businesses looking to follow in the footsteps of Gabi the Label's success, exploring and leveraging these digital logistics platforms could be the key to unlocking their full potential in the global market.