The systematic planning, measuring and control of a combination of people, materials, metrology and machines, with the objective of producing a product that satisfies the quality and profitability of the enterprise.

A quarterly meeting with a key customer to discuss operational and business improvements and ways forward. (30% looking backward, 70% looking forward).

A pier, wharf or other structure built along a shore for landing, loading and unloading boats or ships.

Manual / SOP / description of how a task is done

A consumer-driven system of replenishment in which high-quality products and accurate information flow through a paperless (EDI) system between all distribution points from the manufacturing line to the retail checkout counter. Distributors, carriers and suppliers act as trading partners and focus on improving the total supply system.

A legal instrument used to release one person's right, title or interest to another without providing a guarantee or warranty of title.